We're there for you around the clock. Find out here about your order status, delivery programme or replacement delivery notes.
Simply call up the delivery status of your orders quickly and simply 24 hours a day with our Online Order Information Service. Just enter your order number and customer number to see whether your order is still being processed or is already completed.
You can also use this service by phone if you do not have access to the internet. Simply dial +49 (0)180/5008729 (14 cents per minute from a German landline, mobile phones cost max. 42 cents per minute) and have your order number and customer number to hand.